#1: No Hidden Costs.
We’re proud of our rates. Our prices are published on the web for all to see at http://www.pcguru.com.au/pricing
#2: We’re available Same Day!
When you need us – we’re there.
#3: If you have an IT Emergency, we’re onsite within 2 hours or the first hour is free.
Guaranteed! Your Emergency is OUR Emergency.
#4: No call-out fees or travelling time charged in the Metro Area.
You only pay for the time a Guru is fixing your problem.
#5: We speak Plain English.
Our Guru’s are specifically recruited and trained to be understandable. We will not hire Geeks who are unfriendly.
#6: We’re a mobile support team.
You don’t need to unwire your PC and lug it down to us. We come to you.
Sometimes a problem is related to where the PC lives!
#7: We can proactively monitor, manage & maintain your Computers.
We can prevent issues before they cause you downtime!
#8: We perform regular Customer Satisfaction Surveys.
Your feedback is seriously important to us. It’s how we know we’re consistently making you happy!
#9: The FREE Weekly PCGURU Newsletter
Do-it-Yourselfs, Cool websites, Free Software, Polls, Opinion and Deals from all over not just PCGURU!
#10: Remote Guru Support
We have a FREE tiny download from the PCGURU website that allows us to see your desktop INSTANTLY.
It’s completely secure and only lets us in when you choose to run it. Even FASTER Computer Support!
#11: Service Guarantee
If a Guru comes to see you and cannot resolve your issue, our most Senior Guru will come out and fix it free of charge!
#12: A Guru to call your own
You see the same Guru everytime (unless he’s off sick!).
This saves you money by ensuring we can hit the ground running!
