|
We had a mini disaster when our Accounts computer died early one Monday. A quick call, a fast trip to Vic Park, and within 3 hours the problem was solved and the computer back in the office working. Excellent service, a friendly and helpful approach, 100% satisfaction - thanks! Michael Barnes MD
|
|
Once again I was more than satisfied with the professional work ethic displayed by PC Guru. Paul Whiting
|
|
I would like to say how much I appreciated the work done by Stuart very professional and very patient, he has saved me a trip to drop this machine!!! into the ocean. Thank you Stuart Glena Maitland
|
|
Thank you for your assistance with my computer - your staff were great. Linda Ridge
|
|
Just wanted to say thanks to the guy (sorry, can't remember his name) that came out to make my computer go very much faster. I have grown to love it all over again. Keep up the great work and can't wait to get you to make me a new computer soon. Amanda Dixon
|
|
I found PC GURU and yourself very polite and helpful and would certainly recommend you'll to my friends and colleagues and would consider using your company next time I require some assistance with my pc. Andre Paul
|
|
Had a guru around last week (Dave) and this week too. Very helpful; I will recommend the Gurus. I really appreciate the home visit so that things are fixed and ready to go without the need to bring the stuff back and set it up myself. Peter Symons
|
|
The guys are always very friendly and helpful when I ring. Kate Race
|
|
I would like to say that I received such great service from the service centre, I was discussing this on my next visit to our local Doctor, who then proceeded to ask me for your card for the address and phone number as she was having computer troubles also. Janice Hartley
|
|
Since changing over to the monthly GuruCare proactive support contract, I feel that things run far smoother between our companies and wanted to let you know. Karen Baldwin
|
|
I have just had PC Guru David come and tune up my laptop, wireless connection and install Trend. Once again everything about dealing with you guys is so easy. From the initial phone call (I spoke to Nathan?), his ringing me back right through to having David come and do the work everything was professional and service was fantastic. Adrian The Window Cleaner
|
|
Stuart just left…2 hours and all is sorted. Love it! Bonnie Bullock
|
|
The service and speed to attend to my problem was second to none and Greg went beyond the call of duty to ensure that I received nothing the best customer service. I will continue to use PC Guru in the future and recommend you to others. I am very pleased. Obviously company beliefs and mission statements start from the top so your all doing something right and I look forward to dealing with you again. Garry Crofts
|
|
User-friendly service, knew what they were talking about. Got the job done Shannon
|
|
I can not speak highly enough of the wonderful service provided by PCGURU. The staff was friendly, courteous and professional. Prompt reply to my call, friendly assistant who made an appointment for me, the technician was fantastic, solved my computer problems. I am most appreciative. Diane Miller
|
|
I would be happy to highly recommend PCGuru to anyone; friendly, fast and efficient service which is hard to beat. Anna Bradley
|
|
I have been dealing with your company for over six months now and have not looked back. It is so rare to receive such prompt attention from a company who will not rip you off. We find your company a dream to deal with and the Guru's take the heartache out of our IT. Joe Iammarrone
|
|
Bladon WA started using PC GURU to look after our IT & Network after having issues with a couple of other providers, right from day 1 when Jason came to see us we felt very comfortable that they had the experience & know how to look after our IT needs, and best of all it was explained in a way that made sense to me a non IT person. Martin Wearmouth
|
|
The service and speed to attend to my problem was second to none and Greg went beyond the call of duty to ensure that I received nothing the best customer service. I will continue to use PC Guru in the future and recommend you to others. I am very pleased. Obviously company beliefs and mission statements start from the top so your all doing something right and I look forward to dealing with you again. Garry Crofts
|
|
I liked the politeness and respect of office based staff from first contact and punctuality and informativeness of technician Jillian
|
|
My experience with PCGURU has been very positive. Geoff Berry
|
|
Came out same day. Very professional and friendly. We felt like he cared about our business and did not see us in dollar value. Elizabeth & Michael
|
|
PCEXCELLENCE! Tony Pearson
|
|
PCGURU is the most friendliest; profressional pc company we've met and fixed one of the most challengeing problems! Jane Harman
|
|
No Pc language Just easy to understand. Checked my needs before starting the job. Looks like he enjoy's his job. Will use you again Thank You. Jos Moodie
|
|
I would be happy to highly recommend PCGuru to anyone; friendly; fast and efficient service which is hard to beat. Anna Bradley
|
|
Informed me he was on his way from the last job. Got straight to the problem and fixed it.Just let me know what I needed to or wanted to know. Michael Ropata
|
|
A good service for my situation. I am not very computer literate so your representive was most helpful! Peter Ryan
|
|
The professionals at PCGURU are lifesavers. Their 24 x 7 availability is really important for a busy consultancy like mine and the ease with which PCGURUS respond to my computer needs is always ledgendary. Congratulations PCGURU! Irena Harrison
|
|
Great guys; very knowledgable. Amie Fisher
|
|
This is a great service. PCGURU are always able to attend when I have a computer problem; I have never had to wait for an appointment. Plus; when they arrive the Guru is professional; friendly; efficient and non intrusive. Janet Anderson
|
|
On time; very quick; tested more than just what appeared to be source of problem; answered a couple of other questions on unrelated PC matters. Janet Williams
|
|
Helpful; professional; knowledgeable. No Complaints! Elizabeth Iglesias
|
|
Very professional; prompt service. Annette Hine
|
|
I love the responsiveness; willingness to help and friendliness. David Greatwich
|
|
The service was fast and efficient. Very good. Chris Kervarec
|
|
PCGURU provided a refreshing IT call-out service. PCGURU has restored my faith in IT technicians! Well presented; confident; punctual and efficient! I would recommend PCGURU to anyone needing efficient; trustworthy; IT support. Anna-Maree Devitt
|
|
Easy to understand; made the process uncomplicated; communicated with us if a problem arose elsewhere and were going to be late. John Geraghty
|
|
PCGURU responded quickly to the first phone call. I had no problem getting a convenient appointment.The technician was a top professional and got the job done with the minimum of fuss.I will now be a regular client. Maureen Humpage
|
|
The Guru took time to ensure that I understood what problems had occured with my pc and what actions he took to rectify them. Karl Briedis
|
|
As a small business owner with home grown knowledge with the computer over a number of years; one visit and so many little; nagging problems have been solved.... thank you. Janet Prance
|
|
I would like to thank David from PCGURU for helping us out with our computer problem. His professional; friendly manner was a pleasure and we felt that whatever the problem was he was going to work it out for us. Thanks very much!! Natalie Parsons
|
|
I really liked the courtsey and prompt assistance firstly of the telephonist and then the Guru. For people such as myself with a little knowledge of computers the problem was explained in detail with patience and understanding Marion Tunnicliffe
|
|
Its just like the corner store - but so much more at your disposal. There is nothing that I could not achieve with my level of customer needs with this business. Very accessable and advisory even though it may not get the business. Eventually I came back because I knew I could depend on getting a positive result. I'm happy! Newton Hill
|
|
Very helpful and knowledgeable. 100% Teresa Corder
|
|
The Guru was prompt; friendly and very helpful with tips and advice on the new system. John Watson
|
|
Very friendly - and the Guru spoke computer language to me in a way that made it easier to understand. Lina Rossi
|
|
What I liked most about PCGURU was the speed and painless time it took to repair our computer. Very professional. John Levins
|
|
Thank you for recovering my damaged Word Document. You did a great job. I only lost 20 words out of 4000! It was good that you helped me on the weeked as I was very worried! Ian Nalliah
|
|
I was very happy to be able to decide to buy a new computer one day and have it installed the next! The Service was great and I suspect the backup will be even better. Paul Bowen
|
|
PCGURU finally addressed my issue of trying to find a company which is competent and capable of solving my computer problems efficiently and effectively. Well done on providing a fantastic service which is well needed - and saving my sanity!!! Teresa Potter
|
|
24 hour service; helpful over phone as well as call out and the Guru went above and beyond to fix our problem and went into detail in explaining ways to prevent this from happening in the future and also showed us BIG helpful tips!!! Mark & Liz Iglesias
|
|
PCGURU were friendly on the first call. Were willing to help over the phone for no return. When attending the office they were extremely prompt; reliable; did not waste any time in getting to work on my computer. Did not take long to get around what was going on; and reset my whole network in less than an hour. I wish I had called two days ago instead of going between help lines; tearing out my hair. Thank you to the Guru who attended my office; certainly the best computer technician I have come across in a very long time. Amie Fisher
|
|
Excellent technical knowledge - explained things in a easy to understand way. I love the weekly newsletter that is emailed - lots of great; simple advice. Kate Price
|
|
Prompt; efficient and courteous is the best way to describe the service from PCGURU. Knowing someone is there on the end of a phone who can answer the query immediately and come and fix the problem within the hour; if need be; is very reassuring for any business owner. I wouldn't hesitate to recommend PCGURU to anyone; especially those with home based businesses Marlene Rattigan
|
|
A PC System and many other technologies for a small business are vital. There is no IT support so when you know there is an IT expert like PCGURU ready willing and able to assist you; it allows you to run your business knowing that any hiccups with your systems will be resolved with a simple phone call. Barbara Brice
|
|
PCGURU provided fast; friendly; knowledgeable; professional service with a smile. We would happy recommend PCGURU to anyone requiring the services of Perth's best IT support company. Nick Aves
|
|
When I think of PCGURU I think of friendly people who understand what I don't! PCGURU can be contacted anytime and will come to your aid at anytime; day or night. I know when PCGURU is helping me I don't have to worry about anything as they will be able to sort it out. Kellie Johnson
|
|
PCGURU is like having a friend in the business; quick response; quick solutions; valuable advice and a friendly approach to everything. We also find the PCGURU website and newsletters a wonderful resource. Frank Bempasciuto
|
|
As a very busy Consultancy Service provider I rely very heavily on my office computers as being an integral and important part of my business. For the past two years I have relied on PCGURU to provide me the support and service required to keep my systems reliable and up to date. PCGURU has consistently provided me with an excellent service; responded to my problems quickly and cheerfully and I cannot recommend them highly enough. Tom Lang
|
|
I have been using computer technicians for over 20 years; and PCGURU are the best that I have ever come across. They turn up quickly when you need them; and because of their pre-paid plan; it doesn't cost me an arm and a leg! I hope that they are around for a very long time! Eric Gillett
|
|
We at All Stripped engaged the services of PCGURU in the infancy of our business. We consider the Crew at PCGURU to be a fundamental part of our development. Their service and support is second to none and their friendly personalities quickly take any worries about having our computers troubles fixed... We just wish we could find more businesses like Jason Jordan's team.. Horse Elliott
|
|
I have been a very satisfied customer of PCGURU for twelve months now. Not only do they offer fast and efficient service with Friendly Technicians; only to happy to help on a 24/7 availability. A very rapid response to solving my computer support needs; and did I mention at a very good price! Christine
|
|
As a small business; we had just about given up on IT consultants ... then we met PCGURU! We can quote all the usual things; but the words that come immediately are ... professional and wonderful! Judy Meney
|
|
These guys are not your run of the mill computer Geeks; they offered us efficient; cost effective and understandable computer solutions for our business and they delivered it. John Moralee
|
|
Thanks so much for your assistance as my issue was really driving me mad. I had tried a number of web sites but hadn't been able to track down the information. Thanks again. I'll definitely be visiting you guys the next time I need to have my computer repaired. Damien Mazzucchelli
|
|
PCGURU have always made themselves available to speak with me; both over the phone and face to face; with regards to several queries I've had about implementing some new programs and the compatibility of different hardware components; all without trying to sell me a single thing ! And yes it's true; he doesn't own a propeller cap and he does speak in good old plain English !! Daniel Kirkham
|
|
Just a quick note to thank you and to let you know that your representative came out to our house last week and fixed our computer. Being a complete amateur when it comes to computers; I'm not sure what he did; all I do know is that we are now up and running again which is fantastic. Darren McNally
|
|
I would like to say that PCGURU has made learning all about computers a LOT more interesting & has helped me learn more than I ever thought possible. I've still got a loooong way to go but I'm sure with PCGURU's help I'll get there. Should anyone need any help; I can reassure them that they are on the right path if they contact PCGURU. Keep up the GREAT work! Greg Dummett
|
|
Thank you from all of us at Local Chambers for your invaluable help on various IT issues. Also; and really importantly; thank you for helping those Members we have referred to PCGURU for help and advice. They have come back to us with glowing reports - so you have made us look good! Reg Mifflin
|
|
The weekly news letter is a great way to learn about new products and services available...and generally learn tips and tools with feeling like one! The whole office has got value out of it...and my mum loved the crossword link! Keep it up! Sean Wright
|
|
Fantastic newsletter lots of great tips; thank you. Carol Trim
|
|
We at Jalfreezi at Fremantle love your newsletter; we find it very interesting with great advice. We look forward to receiving it and find your tips really helpful. We highly recommend it; and often do; to anyone in business or to the home user. The Crew at Jalfreezi Fremantle
|
|
All Stripped has used PCGURU over the last 12 months in that time we have found Jason and his team to be friendly; helpful and invaluable with their support and knowledge. We wish all businesses were as professional and reliable as PCGURU. Keep up the great work guys. Martyn Rogers
|
|
Congratulations on your newsletter and a very big thank you from me. I can literally be called 'brain dead' as far as computer technology is concerned. Your information in common everyday language has been invaluable; and has helped me in ensuring that my computer can do what I need it to do without the threat of nasty viruses and Pop-up adverts causing problems and distractions. I look forward to your letter on Thursdays to see what new helpful goodies you have found. John Elston
|
|
I would recommend that anyone who needs good sound advice and helpful hints; on the best use of a computer; should immediately subscribe to your worthy newsletter. Brian Leaning-Mizen
|
|
Just a quick note to say a huge thank you for your help with my Lenovo laptop last week. I’m back up and running and it’s all thanks to you guys. I really appreciate your honest and friendly approach and especially the speedy turnaround. Bonnie Bullock
|
|
Your guys have never failed to save us in time of need. May you go from success to success. Christine Sutherland
|
Free Weekly Newsletter
On-Air
Microsoft Pinpoint
Latest News
Testimonials
Thank you for recovering my damaged Word Document. You did a great job. I only lost 20 words out of 4000! It was good that you helped me on the weeked as I was very worried!
Ian Nalliah
