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ACMA Do Not Call Register

Do you want to avoid receiving calls from Telephone Marketers? Do you register your telephone number with ACMA?

Nothing Lasts forever!
This includes your listing on the Do Not Call Register. Registrations only last for three years from the date you registered. After that they are automatically removed from the Register and you may start receiving telemarketing calls again. So renew your registration before it expires. Visit www.donotcall.gov.au or phone 1300 792 958.

Registrations are valid for three years and you can re-register at any time.

Which numbers can I list on the Do Not Call Register?
You can list your Australian fixed line and mobile numbers on the Do Not Call Register, provided the numbers are used primarily for private or domestic purposes.

How does the register work?
Under the Do Not Call Register Act 2006, telemarketers can check their calling lists against the Do Not Call Register. If a telemarketer calls a number on the Do Not Call Register, they may be in breach of the Act, and may face penalties.

Will it stop all telemarketing calls?
Registering your telephone number on the Do Not Call Register will not stop all telemarketing calls to your number. Some organisations operating in the public interest are exempt from prohibition on making telemarketing calls. You can also still receive calls from market researchers.

Have I consented to receive calls?
You may give your consent expressly, for example, by ticking a box on a form agreeing to receive calls, or it may be inferred by a business if you have an existing relationship with the business. Even if a business has your consent, you may withdraw your consent at any time by asking the business not to contact you again.

When will calls start to reduce?
From the time you register your number, it may take up to 30 days for individual telemarketing agencies to recognise your registration, and stop calling to your number.

Why has the Do Not Call Register been set up?
The Do Not Call Register has been set up in response to increasing community concern about the growth in unsolicited telemarketing calls.

Want to know more about the register?
You can learn more about the register under frequently asked questions.

 

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