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Home Support Services Proactive Support

Proactive Support

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Pick the most suitable service level for you and select any of the add-on services as needed.

Example:
Acme has 9 PCs & 1 Small Business 2003 Server.
That's a total of 10 devices. Acme has decided a "Manage" plan suits them.
Total Cost:
$990 per month GST Inc.

Total Bundled Support:
5 hours (valued at $825 GST Inc)


This premium level support works out at about $3 per day per person!


We believe our Proactive Managed Services to be the most cost-effective preventative maintenance and support services in Australia.

We can look after you and your staff - no matter where you are - around the globe.

If you're interested in finding out more - give us a call on (08) 9463 6666 or click here to inquire online.

 


Notes:

  • These plans apply to PCs, Notebooks and Servers. All devices on the network must be on the same plan
  • All rates listed are inclusive of GST
  • Remote Support is charged in 6 minute increments
  • Fees are charged on a monthly basis and invoiced in advance.
  • Onsite Labour is charged as a minimum 1 hour and then 30 minute increments.
  • Remote Support includes remote administration, remote desktop, phone & email support.
  • Monthly pooled GuruCare support minutes are "per month" and do not roll-over.
  • Where a customer is more than 20km from the Perth GPO, a minimum callout of 2 hours will be applicable.

 

 




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Testimonials

Easy to understand; made the process uncomplicated; communicated with us if a problem arose elsewhere and were going to be late.

John Geraghty
First Choice Cleaning & Restoration